Delete Account

This page belongs to FlashMind AI by Kynr Design. It explains how users can request account deletion and what data is deleted or retained.

How to Request Deletion

1. Open the FlashMind AI mobile app.
2. Go to Settings > Account > Delete Account.
3. Confirm the request in the in-app confirmation dialog.
4. If you cannot access the app, send an email to kynrdesign@gmail.com with subject line "Account Deletion Request".

Data Deleted After Request

  • Account profile data (email, display name, account metadata).
  • Uploaded learning documents and generated study content.
  • In-app generated outputs such as quizzes, flashcards, and summaries.
  • User-level usage state tied to the account.

Data Retained and Retention Periods

  • Billing and tax records: retained up to 10 years where legally required.
  • Fraud and abuse prevention logs: retained up to 12 months.
  • Store transaction records: retained according to Apple and Google policies.

Deletion Timeline

Requests are handled as soft delete first, then permanently purged after 30 days. During this period, account access may be disabled.